Current Issues
Moorgate
Liverpool Street: Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.
7 May 2026, 1:05 a.m.
Buckhurst Hill
The ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
7 May 2026, 1:05 a.m.
Liverpool Street
Liverpool Street: Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.
7 May 2026, 1:05 a.m.
Ickenham
Step free access is not available due to unavailability of station staff.
6 May 2026, 10:50 p.m.
Shepherd's Bush
Step free access is not available to the Mildmay line due to a faulty lift.
6 May 2026, 3:05 p.m.
Barkingside
The ramp providing level access between the platforms and the trains is not in service due to unavailability of staff.
6 May 2026, 11:20 a.m.
Barking
Step free access is not available due to a faulty lift.
5 May 2026, 6:25 a.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
1 May 2026, 11:50 a.m.
Langdon Park
Step free access is not available due to planned maintenance.
30 Apr 2026, 2:20 p.m.
Liverpool Street
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to planned maintenance. For step free access use the Moorgate station entrance.
30 Apr 2026, 2:20 p.m.
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
30 Apr 2026, 2:20 p.m.
Bank
From Monday 13 April until mid May, there will be no step-free access to/from the Waterloo & City line at Bank station. Please use Jubilee and Northern line services, changing at London Bridge.
13 Apr 2026, midnight
Resolved Issues
Buckhurst Hill
Step free access has now been restored at this station. 7 May 2026, 12:25 a.m.
Willesden Junction
Step free access has now been restored at this station. 6 May 2026, 10:50 p.m.
West Finchley
Step free access has now been restored at this station. 6 May 2026, 7:20 p.m.
Acton Town
Step free access has now been restored at this station. 6 May 2026, 7:45 p.m.
Victoria
Step free access has now been restored at this station. 6 May 2026, 5:20 p.m.
Southfields
Step free access has now been restored at this station. 6 May 2026, 4:20 p.m.
Chesham
Step free access has now been restored at this station. 6 May 2026, 3:05 p.m.
Osterley
Step free access has now been restored at this station. 6 May 2026, 10:50 p.m.
Roding Valley
Step free access has now been restored at this station. 6 May 2026, 10:50 p.m.
Fulham Broadway
Step free access has now been restored at this station. 6 May 2026, 11 p.m.
Moorgate
Step free access has now been restored at this station. 7 May 2026, 12:25 a.m.
Kew Gardens
Step free access has now been restored at this station. 6 May 2026, 3:50 p.m.
Buckhurst Hill
Step free access has now been restored at this station. 6 May 2026, 8:55 p.m.
Wembley Central
Step free access has now been restored at this station. 6 May 2026, 5 p.m.
Gospel Oak
Step free access has now been restored at this station. 6 May 2026, 2:10 p.m.