Current Issues
Vauxhall
Step free access is not available between the bus station and the ticket hall due to a faulty lift. For step free access via ramp use the entrance on Wandsworth Road.
25 Apr 2026, 11:55 p.m.
Amersham
Step free access is not available due to unavailability of station staff.
25 Apr 2026, 6:55 p.m.
Liverpool Street
No step free access between the National Rail concourse and the eastbound Circle, Hamm & City and Metropolitan lines due to a faulty lift. Use the Elizabeth line entrance on Broadgate for step free access.
25 Apr 2026, 6:05 p.m.
Canary Wharf
Step free access is not available between the street and the Jubilee line ticket hall due to a faulty lift. Use the entrance in the shopping mall for step free access.
25 Apr 2026, 12:55 p.m.
Gospel Oak
Step free access is not available to the Gospel Oak - Barking line and for trains towards Stratford due to a faulty lift.
25 Apr 2026, 11:05 a.m.
Moorgate
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to planned maintenance. For step free access use the Moorgate station entrance.
25 Apr 2026, 1:05 a.m.
Kensal Rise
The ramp providing level access between the trains and the eastbound Mildmay platform are not in service due to a fault. The lifts are still in service.
25 Apr 2026, 1:05 a.m.
Sudbury Hill
Step free access is not available due to unavailability of station staff.
24 Apr 2026, 10:40 p.m.
Fulham Broadway
Step free access is not available to the eastbound platform due to a faulty lift.
21 Apr 2026, 1 p.m.
Langdon Park
Step free access is not available due to planned maintenance.
18 Apr 2026, 8:15 a.m.
Liverpool Street
Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to planned maintenance. For step free access use the Moorgate station entrance.
14 Apr 2026, 1:05 a.m.
Bank
From Monday 13 April until mid May, there will be no step-free access to/from the Waterloo & City line at Bank station. Please use Jubilee and Northern line services, changing at London Bridge.
13 Apr 2026, midnight
Liverpool Street
From Monday 13 April until Saturday 2 May, there is no step free access to the Elizabeth line from the Broadgate ticket hall (Liverpool Street entrance). Please use the Moorgate step free entrance instead.
13 Apr 2026, midnight
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
9 Apr 2026, 1:40 a.m.
Barking
Step free access is not available due to a faulty lift.
13 Mar 2026, 4:45 p.m.
Resolved Issues
North Greenwich
Step free access has now been restored at this station. 25 Apr 2026, 10:40 p.m.
West Ealing
Step free access has now been restored at this station. 25 Apr 2026, 5:45 p.m.
Gidea Park
Step free access has now been restored at this station. 25 Apr 2026, 8:50 p.m.
Elm Park
Step free access has now been restored at this station. 25 Apr 2026, 10:45 p.m.
Wimbledon Park
Step free access has now been restored at this station. 25 Apr 2026, 2:45 p.m.
Mill Hill East
Step free access has now been restored at this station. 25 Apr 2026, 12:50 p.m.
West Finchley
Step free access has now been restored at this station. 25 Apr 2026, 3:10 p.m.
Poplar
Step free access has now been restored at this station. 25 Apr 2026, 3:20 p.m.