Current Issues
Canary Wharf
Step free access is not available to the Jubilee line due to a faulty lift.
11 Apr 2026, 9:50 p.m.
Queens Road Peckham
Step free access is not available due to a faulty lift.
11 Apr 2026, 8:35 p.m.
Maryland
Step free access is not available to the westbound platform due to a faulty lift.
11 Apr 2026, 6:55 p.m.
Highbury & Islington
Step free access is not available to the Mildmay line platform 8 (trains towards Stratford) due to a faulty lift. Take a train from platform 1 or 2 to Canonbury and change there.
11 Apr 2026, 4:45 p.m.
Waterloo
Step free access is not available to the Jubilee line due to a faulty lift.
11 Apr 2026, 4:30 p.m.
Harrow-on-the-Hill
Step free access is not available between the bus station and the ticket hall due to a faulty lift. Step free access between the platforms is still available. Call us on 0343 222 1234 if you need further help.
11 Apr 2026, 3:55 p.m.
Elm Park
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
11 Apr 2026, 1:40 p.m.
Barkingside
The ramp providing level access between the platforms and the trains is not in service due to unavailability of staff.
11 Apr 2026, 6:30 a.m.
Woolwich Arsenal
Step-free access to the DLR is available via the Greens End entrance. Step-free access may not be available from the Greens End entrance after 20:00 Monday to Friday, and after 19:00 on Saturdays, Sundays and Bank Holidays. When the lift is not in service people requiring the lift should request support using the platform help point. No step-free access between Woolwich New Road entrance and the DLR platforms / National Rail platform 2 due to planned lift refurbishment works. For assistance, please call 0343 222 1234. Alternatively, use the Elizabeth line or local bus routes.
11 Apr 2026, 1:10 a.m.
West Silvertown
Step free access is not available for trains towards Woolwich Arsenal due to planned maintenance.
11 Apr 2026, 1:10 a.m.
Gospel Oak
Step free access is not available to the Gospel Oak - Barking line and for trains towards Stratford due to a faulty lift.
11 Apr 2026, 1:05 a.m.
Langdon Park
Step free access is not available due to faulty lifts.
11 Apr 2026, 1:05 a.m.
Poplar
Step free access is not available for trains towards Canning Town and Stratford due to a faulty lift.
10 Apr 2026, 11:05 a.m.
Victoria
Step free access is not available between the National Rail station and the westbound District and Circle line platform. For step free access to all other Underground platforms, use the entrance on Cardinal Place.
10 Apr 2026, 6:25 a.m.
Ickenham
Step free access is not available to the eastbound platform due to a faulty lift.
9 Apr 2026, 11:35 a.m.
Langdon Park
Step free access is not available between the platforms due to a faulty lift.
9 Apr 2026, 1:40 a.m.
Hendon Central
Step free access is not available due to a faulty lift.
9 Apr 2026, 1:40 a.m.
Wembley Park
Wembley Park - Until Autumn 2026, no lift service between the street (Wembley Way / car park) and ticket hall. Step-free access is still available by using the entrance/exit on Bridge Road.
9 Apr 2026, 1:40 a.m.
Canonbury
Step free access is not available to the eastbound platform (towards Stratford) due to a faulty lift. Take a train from platform 1 to Highbury & Islington and change there.
8 Apr 2026, 10:50 a.m.
Camden Road
Step free access is not available to the eastbound platform due to a faulty lift.
6 Apr 2026, 12:10 p.m.
Barking
Step free access is not available due to a faulty lift.
13 Mar 2026, 4:45 p.m.
Wembley Central
Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
3 Mar 2026, 12:25 a.m.
West Silvertown
Step free access is not available for trains towards Woolwich Arsenal due to planned lift maintenance until April 2026.
13 Feb 2026, 9:45 p.m.
Resolved Issues
Finsbury Park
Step free access has now been restored at this station. 11 Apr 2026, 9:35 p.m.
Ickenham
Step free access has now been restored at this station. 11 Apr 2026, 8:20 p.m.
Sudbury Hill
Step free access has now been restored at this station. 11 Apr 2026, 7:55 p.m.
Highbury & Islington
Step free access has now been restored at this station. 11 Apr 2026, 4:45 p.m.
Roding Valley
Step free access has now been restored at this station. 11 Apr 2026, 3:05 p.m.
Elm Park
Step free access has now been restored at this station. 11 Apr 2026, 11:15 a.m.
Wembley Park
Step free access has now been restored at this station. 11 Apr 2026, 3:20 p.m.