Current Issues
Barkingside
The ramp providing level access between the platforms and the trains is not in service due to unavailability of staff.
16 Jun 2026, 10:15 p.m.
Hainault
Step free access is not available due to unavailability of station staff.
16 Jun 2026, 10:07 p.m.
Kilburn
The ramp providing level access between the trains and the platforms is not in service due to unavailability of staff. The lift is still in service.
16 Jun 2026, 10:02 p.m.
Ruislip
The ramp providing level access between the train and the eastbound platform is not in service due to unavailability of station staff.
16 Jun 2026, 8:54 p.m.
King's Cross & St Pancras International
Step free access is not available to the Thameslink platforms at St Pancras International due to faulty lifts. London Underground is accepting tickets via reasonable routes to/from King's Cross.
16 Jun 2026, 1:48 p.m.
Ickenham
Step free access is not available due to unavailability of station staff.
16 Jun 2026, 1:43 a.m.
Crystal Palace
Step free access is not available to platform 1 towards London Bridge (via Peckham Rye) and Victoria due to a faulty lift.
16 Jun 2026, 12:05 a.m.
Hackney Wick
The lift to the westbound platform is out of service due to a fault. For step free access, use the ramp on Hepscott Road.
15 Jun 2026, 10:33 a.m.
King's Cross & St Pancras International
From Monday 15 June until mid September, there will be no step-free access lift available between the ticket hall and THAMESLINK platforms A & B. Please use London Underground connections via Farringdon for step-free access to THAMESLINK, or EAST MIDLANDS RAILWAY services for Luton Airport Parkway and Bedford.
15 Jun 2026, 4:30 a.m.
Harrow & Wealdstone
No Step Free Access- Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift.
13 Jun 2026, 8:51 p.m.
Clapham Junction
Step free access is not available between the Grant Road entrance / subway and platforms 1 & 2 due to a faulty lift. Use the Brighton Yard entrance instead. Call 0343 222 1234 if you need further information.
13 Jun 2026, 4:16 p.m.
Dagenham Heathway
The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff.
13 Jun 2026, 1:50 p.m.
East India
Step free access is not available to/from Nutmeg Lane due to a faulty lift.
13 Jun 2026, 10:52 a.m.
Willesden Junction
Step free access is not available to the Bakerloo line and the Lioness line due to a faulty lift. Call us on 0343 222 1234 if you need more information.
7 Jun 2026, 12:03 a.m.
Wembley Central
No Step Free Access- Step free access is not available to the northbound Southern / London Northwestern platform due to a faulty lift.
21 May 2026, 7:05 a.m.
Resolved Issues
Elm Park
Step free access has now been restored at this station. 16 Jun 2026, 10:25 p.m.
West Finchley
Step free access has now been restored at this station. 16 Jun 2026, 3:20 p.m.
Vauxhall
Step free access has now been restored at this station. 16 Jun 2026, 9:55 p.m.
Buckhurst Hill
Step free access has now been restored at this station. 16 Jun 2026, 10:50 a.m.
Moorgate
Step free access has now been restored at this station. 16 Jun 2026, 5:45 p.m.
Rickmansworth
Step free access has now been restored at this station. 16 Jun 2026, 7:15 p.m.
Devons Road
Step free access has now been restored at this station. 16 Jun 2026, 5:35 p.m.
Star Lane
Step free access has now been restored at this station. 16 Jun 2026, 5:35 p.m.
Gospel Oak
Step free access has now been restored at this station. 16 Jun 2026, 3:50 p.m.
Hackney Wick
Step free access has now been restored at this station. 16 Jun 2026, 2:15 p.m.
Iver
Step free access has now been restored at this station. 16 Jun 2026, 6 p.m.